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Lately, I've been working on innovations as a UX Team of One. Now, I'm looking for an experienced team to join, to continue growing my knowledge.
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How might we improve InPortál for financial advisors to show them their business at a glance?
A young fintech company/advisory pool offers two portals to the advisors for managing their clients. They are: InPortál, which is more focused on the company's needs, than those of its clients & InKalkulačka, which is newer and succesfully focused on the advisors. InPortál also looks more as a simple spreadsheet, than as a complex portal, and suffers from immense technological debt.
This is an ideal situation for a comprehensive progressive redesign of this portal. The goal of this project is to improve the quality of work for hundreths of avisors and in turn, thousands of their clients.
Early sketch of the new dashboard
Experience Map of the Client
Customer Journey Map of the Advisor
Dashboard showing the right data, so you don't even have to search for it
"Clients" view with insights and tabbed table
Responses to surveys and answers from exploratory inteviews suggest, that the advisors feel a lack of insight, into the trove of data, that they have at their disposal. The redesign focuses on these insights, rather than simply displaying the data in a better way.
The advisors also said they would like to customise things. A tree test for the dashboard came back with no conclusion.
The project is planned for completion in the winter of 2018. Thanks to this project, service design is being implemented in the company as a tool for reviews and standardisation of the advisor's conduct.
The project would benefit from more testing and quantitative analyses. Development delays were also a bottleneck in completion of the goals of this project.
Client: In Investments
⇑ I've made this site too!
Project length: WIP (expected 6 months)
How might we explain the project's goal to help it reach public officials?
A sketch of the proposed page
A friend of mine who's a social anthropologist asked me to make her a website for this project she's been working on for past few years. The project has a lot of audio & video material and a clear purpose, but lacks any kind of digital presence. It's usually presented at public events and exhibitions with follow–ups on Facebook.
The project has a very limited budget.
According to Google Analytics, the website was visited by every other visitor of the exphibition it was first mentioned on. It has reached about 5× as much supporters through Facebook.
The project requires minimal maintenance and the simplicity of it has inspired the researcher herself to learn to code, so she can take care of it in the future.
Client: Barbora Bírová
Project length: 2 weeks
How can we redesign heo for managers, so they are incentived to lead their companies more effectively?
How can we redesign heo for operators to perform their daily routines more effectively?
The goal of this project was to redesign an erp software package to make it attractive to potential customers, while making it easy to use for current users. While the application is robust and reliable, its interface has become bloated and hard to use over the years.
Another challenge was that on this redesign a much bigger design change, in the corporation itself, was to be evaluated. So the project team had to take into account the whole portfolio, which consisted of a bunch of different software suites.
Wireflow of the proposed screens for one of the prototypes
The obvious solution was (Microsoft Office's) the Ribbon. So at the agency we conducted research, designed prototypes and tested it all. We also added the Dashboard to provide an overview of the most important views each user needs.
Location: CZ + SK
Project length: 1 year (participated 4 months)